My lantern won't charge
How do I charge my LuminAID light?
To recharge your light, place the light in direct, outdoor sun with the solar panel facing the sun. Windows block light and significantly slow down charging. Although the charging indicator may turn on, the light will not be receiving enough power to
How do I know if my LuminAID is charging?
Your LuminAID has a red solar indicator LED that shows when the solar panel is detecting light. For the best solar charging performance, place your LuminAID outdoors in direct sunlight and away from shade or obstructions. You can test the solar indic
Can I recharge my light in a window?
Windows block light and slow down charging. For optimum charging, place the light outside in an area away from shadows or shade. We do not recommend solar charging indoors or in a car, as windows will block the portions of light needed for solar char
Which charging cable should I use?
Some LuminAID models can be recharged using a 5V micro-USB charging cable. If your LuminAID has a micro-USB input port, you can use the micro-USB cable included with your light to recharge it between 1-4 hours. To charge your LuminAID:. The micro-USB
Why won't my LuminAID charge in the sun?
If your LuminAID isn't charging with solar power, there are a few things to check:. If you've tried these steps and your light still isn't charging in direct sunlight, please contact our support team at [email protected], and we'll be happy to help
Why is my light not turning on?
If your LuminAID won't turn on, the battery may be fully depleted and need to be recharged. Follow the steps below to check whether your light is receiving a charge. Step 1: Check if your light is charging. Place your LuminAID in direct sunlight with