Why won't my LuminAID charge in the sun?Updated 2 months ago
If your LuminAID isn't charging with solar power, there are a few things to check:
- Place it in direct sunlight. Solar charging works best in full, direct sun. Charging through a window, in the shade, or on cloudy days will be much slower and may not provide enough power to fully recharge your light.
- Check the solar panel. Make sure the panel is clean and free of dust, dirt, or debris that could block sunlight.
- Avoid obstructions. Ensure the solar panel isn't covered by packaging, gear, or other objects. Keep in mind that nearby trees, buildings, or other structures may cast shadows throughout the day, reducing charging performance.
- Allow enough time. Solar charging takes significantly longer than USB charging and can vary depending on weather conditions and the time of year.
If you've tried these steps and your light still isn't charging in direct sunlight, please contact our support team at [email protected], and we'll be happy to help troubleshoot the issue further.
Tip: If you need a faster recharge, we recommend charging your LuminAID using the included USB cable whenever possible.
Related Articles