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My phone won't charge

How do I charge my phone with LuminAID?

Our 2-in-1 Power Lanterns have a USB-A output port that can charge your mobile device. If you have an iPhone, the cable that came with it can be used to charge it from the LuminAID light. Many Android phones can be charged using their included cables

Can I charge my light and my phone at the same time?

Solar charging your lantern while charging your phone is a great way to stay powered on the go!. However, it is not recommended to USB charge your lantern while using it to charge your phone, as it puts undue stress on the battery and will reduce the

Will my LuminAID fully charge my phone?

The amount of charge your LuminAID can provide depends on your lantern model and your phone's battery size. While many phones can receive a significant charge, larger smartphones may not reach 100% on a single lantern charge. For your model's battery

How can I tell if my LuminAID can charge my phone?

Only certain LuminAID models can charge phones and other USB-powered devices. These models have a built-in power bank and are designed to work as both a lantern and a portable charger. The easiest way to check is to look at the ports on your lantern:

What charging cable do I need to charge my phone?

To charge your phone with a compatible LuminAID lantern, use the charging cable that came with your phone. For new iPhones: Connect your iPhone to its Lightning or USB-C charging cable, then plug the USB end into your LuminAID lantern. Press the phon