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What is your return policy?Updated 2 months ago

We want you to be happy with your LuminAID purchase. If you purchased directly from LuminAID.com, you're eligible for a refund or store credit within 100 days of your purchase.

1 year full warranty

Return Requirements

  • Returns are currently available for orders placed on LuminAID.com.
  • We do not currently accept international returns.
  • Original shipping costs are non-refundable.

How Do I Start a Return?

To start a return, contact our Customer Service team at [email protected]. We'll help you with the next steps.

For more information about the return process and eligibility, see the related articles below.



Related Articles

How do I return my order?

How long do I have to return an item?

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