I'm missing a part or accessoryUpdated 2 months ago
We're sorry to hear that something was missing from your LuminAID order! Please contact our Customer Support team so we can help resolve the issue.
When reaching out, please include:
- Your order number
- The product you purchased
- The missing item or accessory
For missing accessories such as charging cables, or other included items, we’ll work with you to provide a replacement when available. Please note that some internal components, including batteries and solar panels, are not available as individual replacement parts.