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Do you offer refunds or exchanges?Updated 2 months ago

We are happy to offer a refund, store credit, or exchanges on orders placed on luminaid.com within 100 days of purchase. 

To start a return request, please contact us if you would like to return your order and you are within the 100-day return window. Exchanges are possible for items of equal value, within our 100-day return window. 

Please contact us to request an exchange for items of different value.




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